Find Answers to Your Questions
Explore frequently asked questions about Flexinet’s wide range of digital products,
hosting, software, hardware, and affiliate services.
Click on each category below to reveal useful answers.
Internet & mobile
We offer fiber, 4G and 5G internet with leading EU providers.
Yes, you can easily upgrade or change plans anytime.
Yes, most providers include free installation or small setup fee.
Yes, prepaid data plans are available across Spain.
Yes, most networks allow personal routers if compatible.
Hosting & cloud
Shared, VPS, cloud and dedicated hosting are available.
Yes, all hosting includes free SSL setup.
Yes, we handle migration for free when you move to Flexinet.
Yes, automated daily backups are included in all plans.
All data centers are within the EU with 99.9% uptime.
Hardware & equipment
Yes, all hardware includes at least one year EU warranty.
Yes, they are plug and play with quick setup guide.
Yes, cables, adapters and mounts are available.
Yes, we offer reseller and business volume pricing.
Yes, we ship to all EU countries.
Domains
Yes, simply unlock it and provide your EPP code.
Yes, plus .com, .eu, .dk and many others.
Yes, WHOIS protection is included on supported TLDs.
Yes, all can be managed in one dashboard.
Yes, forwarding can be set up for all domains.
Email hosting
Yes, all business email supports custom domains.
Yes, advanced spam and virus filters are active by default.
Yes, via IMAP or SMTP configuration.
Yes, a secure browser webmail is included.
Yes, daily automated email backups are included.
Servers
Yes, servers are optimized for Plex and Jellyfin.
Yes, all VPS and dedicated plans include SSH access.
Yes, CPU, RAM and storage can be upgraded anytime.
Yes, we assist with setup at no cost.
In Germany, Netherlands and Denmark.
Software solutions
Yes, ready-to-use CRM platforms with hosting.
Yes, we connect to your accounting system easily.
Yes, all systems can be hosted in the cloud.
Basic onboarding and setup help are included.
Yes, developer API keys can be enabled on request.
WordPress sites
Yes, all websites are designed for your brand.
Yes, Elementor Pro is included for editing.
Yes, maintenance and plugin updates are included.
Yes, we configure RankMath and sitemap tools.
Yes, optimized hosting is available.
Shopify sites
Yes, from design to product import and launch.
Yes, for seamless online and in-store sync.
Yes, via CSV or app integration.
Yes, we show you how to manage your store.
Yes, we offer monthly maintenance packages.
Design services
Yes, including brand and color guidelines.
Yes, we deliver logo, font and color sets.
Yes, banner sets for websites and social media.
Yes, product packaging design is available.
Two revisions are included in each project.
POS systems
Yes, terminals, printers and scanners available.
Yes, all units are pre-configured.
Yes, fully compatible with Shopify POS.
Yes, setup and support are available on request.
Yes, one year warranty on all devices.
Laptops
Yes, both options with warranty are offered.
Apple, HP, Dell, Lenovo and Asus.
Yes, Windows or macOS preinstalled.
Yes, business-grade models are available.
Yes, free EU-wide shipping on most models.
Televisions
Yes, leading brands such as LG, Samsung and Sony.
Yes, or can be added to your order.
Yes, Netflix, Prime and Disney+ preinstalled.
Yes, including islands and mainland.
Yes, two-year manufacturer warranty.
Soundbars & subwoofers
Yes, Bluetooth and Wi-Fi models available.
Bose, JBL, Sonos and Sony.
Yes, HDMI and optical cables included.
Yes, via HDMI ARC or Bluetooth pairing.
Yes, soundbar and subwoofer combos available.
Earbuds
Yes, and other popular brands.
Yes, many models have active noise cancelling.
Yes, IP67 rated earbuds for outdoor use.
Yes, all earbuds come with cases.
Yes, Android and iOS supported.
Speakers
Yes, with long battery life and Bluetooth.
Yes, multiple speakers can link wirelessly.
Yes, ideal for outdoor or beach use.
JBL, Marshall, Bose and Sony.
Yes, all include 12 months warranty.
Network & routers
Yes, ideal for large homes and offices.
Yes, ready to plug in and use.
Yes, works with any standard provider.
Yes, minimum one year.
Yes, support is included via email or chat.
Affiliate pages
Yes, complete affiliate setups with Datafeedr.
Yes, Adtraction, Awin, Daisycon and others supported.
Yes, AI generated content with keyword targeting.
Yes, all content is editable in WordPress.
Yes, ongoing affiliate management support is available.
Support & maintenance
By chat, email or Telegram 24/7.
Yes, priority support for business accounts.
Yes, uptime and system monitoring are included.
Yes, you can move to Premium support anytime.
Yes, we help install or configure all services.
Billing & accounts
Yes, monthly, quarterly and yearly options.
Yes, directly in your client dashboard.
Yes, and SEPA transfers for EU customers.
Yes, every billing cycle includes invoice email.
Yes, you can cancel services with one click.
Partners & resellers
Yes, resellers earn commissions on new sales.
Yes, branding options are available for resellers.
Yes, discounted pricing for registered partners.
No, you can start with one service.
Contact us for reseller access and agreement.